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Western Pest Services

Todd Henches Phone: 973-731-8000 or 866-755-0004

Manager Fax: 973-731-8723

614 Eagle Rock Ave Website: www.westernpest.com

West Orange NJ 07052 Email:

Service Categories: structural commercial school

landscape residential golf course


Our mission is to be totally committed to exceeding customer expectations by providing unequaled services to home and industry in an ethical, environmentally responsible, professional, responsive and caring manner.

What is your definition of Integrated Pest Management (IPM)?

Western’s pest management focuses on the 3 principles of IPM. Specifically Western practices Education, Proactive Prevention and Environmentally Responsible Treatment. Western educates our customers on what led to their pest problem and how they can reduce the probability that it will return. We also constantly educate our people on the behaviors of pests as well as the latest treatment technologies and prevention measures.

With Proactive Prevention, Western focuses on eliminating the three important elements pests need to survive – food, water and shelter.

Lastly, Western is very selective of the materials we use in homes and businesses. We choose low risk materials that leave the smallest environmental footprint as possible. This final step is followed only after the first two steps are exhausted – Education and Proactive Prevention.


Is pest management performed on a specific schedule?

Yes, pest management is performed on a weekly, monthly, or similar schedule. No pesticides are required to be applied but inspections are always performed.

How are pest problems identified?

Pest problems are identified by the technician through direct observation, pest frass, and other signs of activity. The pests may also be identified by trained in house entomologists.

What practices do you use to prevent and/or control pests?

Inspections, entry blockage, harborage reduction, physical removal, behavioral changes, and pesticide applications may be used to control or eliminate pests.


Do you use biological controls?

Yes- we use biologically active pheromone traps and mating disruption techniques. We also use biologically active cleaning products to deter harborage and food sources that attract pests. Due to the nature of most of our work, a non-target organism release program is not viable and may be pestiferous to our clients.


Do you use borates?

Yes we use borates in bait formulations, dust products, and general spray formulations to deter and remove pests.

Do you use synthetic chemicals?

In an IPM program, we use liquid residual pesticides only when active pest infestations are found as opposed to a routine application program. We apply pesticides that are carefully chosen based on their general effectiveness on the pests. Our technicians apply pesticides only in the precise area of infestation. We employ the crack and crevice method of treatment that places the pesticide directly into the pest harborage and significantly reduces the potential for humans to contact the pesticides.

What are the top 10 pesticides you use/sell/recommend?

We don’t recommend pesticides to consumers. We utilize those pesticides which have been approved by the EPA, have been tested by third-parties such as Universities and well respected private organizations. We’ll use a combination of inorganic, organic, synthetic products that best fit each customers needs.

If pesticides are used, how much are used per year of each?

Does your company perform habitat modification?

Our company performs pest habitat modification as a backbone of Integrated Pest management (IPM). Caulking, sealing, weather-stripping, and minor building modification are performed. What we cannot immediately address we document and make suggestions for the homeowner or businessperson to follow.

Do you use any physical or mechanical controls?

Western utilizes the most up-to-date traps, and physical control in the pest management market. A key part to responsible pest management involves using physical controls to block and remove pests from the structure. Vacuums, glue boards, and mesh screening can be effectively used to deny pests entry.

What type of fertilizers do you use/sell/recommend?

We do not sell, use, or recommend fertilizer brands to our customers.


What do you usually use/sell/recommend for addressing:

termites both directed liquid treatments and insect growth regulators in combination with structural remediation and periodic inspections.

cockroaches generally growth regulators, glue board monitors, directed baits such as gels and enclosed bait stations.

fleas treatment of host by licensed veterinarian, vacuuming, cultural modification such as moving pet runs, removing other harboring wildlife, and a treatment with growth regulators and non-persistent pyrethrin.

carpenter ants exclusion and physical removal if possible, directed low volume non-repellent insecticides, baits, and removal and replacement of affected wood members.

fire ants education and cultural practices to identify fire ant activity, growth regulators, fast-acting colony toxicants to quickly reduce the potential of stinging, and broadcast baits where fire ants are known but mound locations cannot be determined.

ants (indoor) physical exclusion where possible, gel baits in cracks and crevices along with directed applications of non-repellent materials to eliminate ant colony. Exterior treatment to where ants trail and enter structure with low volume, directed materials.

crabgrass N/A

dandelions N/A

How do you evaluate effectiveness of your pest management

We evaluate our effectiveness through on site audits by our supervisors, Quality assurance staff, and periodic corporate customer inquiries.